Friday, 8 January 2016

Share your Experiences!

  1. How can we make Students aware of 'Consumer Rights'?
  2.  Have you ever felt cheated as a consumer? 

98 comments:

  1. 1. In my opinion students can be made aware of 'Consumer Rights' by including these topics in the textbooks and setting up educative sessions in the school.
    2. Yes,as a consumer i have felt cheated a few times.for example,in some shops some goods are sold with a higher price than the maximum retail price(MRP) issued on the packet.

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    1. That's a good example to begin this discussion.

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  2. 1.according to me students can be explained better about consumer rights by programmes like drama ,short kits or workshops.
    2.yes, i have felt cheated as a consumer when the product i recently brought does not perform as promised.

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    1. The Over-Exaggerated Advertisements make you feel worse! 😒 😣

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  3. 1. I reckon that (humorous) plays can explain students about Consumer Rights effectively.
    2. As a consumer, I felt cheated when the shopkeeper handed me a Rs.2 toffee instead of providing the change.

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    1. HAHA! that's a classic example I would say.

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  5. 1.I feel that Consumer Awareness Clubs should be set up in the schools to educate students when they are young to create awareness

    2.I have also experienced situations as mentioned by Veeranjan.

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  6. 1.according to me consumer rights can be given as a topic in textbooks and can make rallies ,runs to make student aware of consumer rights
    2.no ,i have not experienced any

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  7. 1) 'Consumer Awareness' should be made a compulsory topic in all schools. Skits and dramas should be shown to students to create awareness.
    2) Yes,I have felt cheated as a consumer a few times.For eg-- Autos in Chennai never follow the meter and charge about 70-80rs for a distance of 2kms.

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  8. 1) Present day students are very much into social networking. All information related to 'Consumer Rights ' can be made available through this media.
    2) Yes, I have felt cheated as a consumer while it was informed that the quality of the dress was upto the mark but after the first wash the colour faded .

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    1. Did you follow the 'directions for proper use' In your case the info regarding 'instructions for washing'?

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    2. Or,something in the tag in the dress like avoid machine wash? In that case its your fault.

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    3. thank you guys for letting girls know that they should also look at other details than prices while they do their monthly shopping .

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    4. We weren't "letting her know" we were asking a question.
      Well obviously they should look at other details!

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    5. I sure did read the instructions and even handwashed the garment. Inspite of this, the colour faded this indicates the low quality. Therefore i demanded a replacement.

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    6. Then,that's another case to be looked upon

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    7. Then, it IS the fault of the seller

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    8. you're taking too much time to realize

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    9. poor quality of clothing is one of the most common way in which all of us are being cheated but we tend to not bother too much about it because we do not consider it as a means of cheat
      very good example !!!!

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    10. 1. I am not taking much time to realise.Its only just there was a network problem during that period.
      2. I agree to Sravani's views for this "classic" scenario.

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  9. 1. We can make Students aware of 'Consumer Rights' by teaching as a lesson from class 4 ,like we learnt agriculture from 4th to 9th .
    2. Yes, when i receive gas cylinders they wont ask for tips ,but they add 30 or 40 Rs. more than the actual MRP rate.
    And we use to give

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  10. 1. "Consumer Rights" and remedy for cheating including legal procedures such as Ombudsman etc., is to be made simple and easy and explain the same through print and electronic media.

    2. I was cheated daily by paying more for autos, gas cylinder, balance in way of toffees, Purchase of Expired products

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  11. 1.'consumer rights' is a generic topic which one should be aware of.Including these topics in the books,creating awareness by in many ways like rallies, drams, demonstrations etc will promote the knowledge about consumer rights.
    2.Most recently we brought water can from our near shop,and unfortunately the seal was broken.When we complaint about this the shopkeeper, he refused to take action,and even we could not do anything.

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  12. 1. By making advertisements on TV about consumerism and doing that rigorously. I agree about using social media as a medium for education, but I strongly disagree about taking consumerism as a compulsory subject in schools. It just doesn't go with it since consumer rights is a huge topic on economics(for this matter just check newspapers itself).Instead of this making this as a subject, it could be taken as a sort of a “modern” life skill to educate them about consumerism.
    2. No I don’t have many but my family members, yes. One day ,my grandmother got a phone call form from OLA cabs that she had booked for a cab and she had had to pay RS. 240 for the ride along with RS. 100 as waiting charges. Even though she hadn't taken a ride at all. So, she told my mother about it and me and my father decided to first complain at the main office about this. It was later revealed that someone had given a wrong phone number and my grandmother was been called upon that taxi driver again and again. At last, when we said we are going to the court about this issue, the taxi driver paid RS. 340 as a fine that he wont do it again.

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    1. I don't think this amounts to cheating . However, it sure would have caused lot of inconvenience

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    2. I too agree with Supritha

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    3. But,any kind of inconvenience to consumer caused by the service provider is not good.But he was claiming wrongly,to get money.Either way,who had to pay the money would have escaped if we didn't act.

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    4. Was his attitude rude? That would've caused 2x inconvenience.

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    5. Not the arrangement/service chaps but,the driver was rude in the first place were we inquired him about this "mishap"

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  13. we should teach the students from 6th onwards.
    yes i have been cheated by many people, a very good example is gas

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  14. we can make students aware by showing ads in media and social networks.as we youngsters should go rallies road by road and understand the rights of the consumers
    i have also being cheated by one small incident:i brought a charger for 300 rs but the actual MRP price was 200.

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  15. we can make students aware by showing ads in media and social networks.as we youngsters should go rallies road by road and understand the rights of the consumers
    i have also being cheated by one small incident:i brought a charger for 300 rs but the actual MRP price was 200.

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  16. student should be educated about consumer rights.
    students should know various methods of people are cheated, so that students can escape from those things and they can too educate some people about these things.
    thus this is my idea.

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    1. Very well said "Each one teach one!"

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    2. I really appreciate your little idea Rithish,small ideas CAN make a big change

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  17. I strongly support the introduction of topics such as 'consumer rights',as it makes an individual aware,bold enough to face certain situations of cheating! We can make students aware of 'consumer rights' by making them go through or simply introducing them to the real life situations where we all get cheated in some manner or the other! Individuals can also be taught using TEACHING AIDS such as clippings,videos (etc)
    Skit(s)and even role plays too have positive impact .................

    Yes , I too have felt cheated in many instances like the case of 'autos' in Chennai and particularly in the cases of goods which we buy from the local shops which are particularly sub-standard and over-ratted (over-priced). I also have felt cheated travelling through the over crowded share-auto(s) where I do not get a seat but the driver asks for the same amount of cash he took from a comfortably seated one!

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    1. I would comment that it won't workout good since for many other issues like "स्वच्छ भारत" and all did educate the people but they didn't take any initiative for it.

      Number two, In Chennai , Auto drivers ask more money is OK because they interests are not being heard.BUT THEY DO CHEAT CONSUMERS TO EARN THEIR LOT.

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    2. this does not mean that they will not take initiative in this matters!!!......

      and no.2 its not good as well as necessary to cheat the consumers to earn their lot!!!

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  18. 1 a)Students can be given projects on consumer rights.
    b)Including consumer rights chapter in all secondary class textbooks.
    c)Competitions can be conducted on this particular topic.
    2 When i bought a packet of chips, a label was stuck over the MRP of the packet. I thought that the chips had discount and bought it. After buying i tore the label and saw the MRP which was less than the rate of the label over it. This way i was been cheated as a consumer.

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    1. You should have first confirmed whether it was an old offer.By the way,good suggestions,will look into it.

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  19. 1] students can be made aware about about the rights by
    - organising events
    - awareness programmes
    - social media
    - distribution of pamphlets
    2] i have been cheated on various lines especially on sales. Nowadays online shopping has become very common, the quality that is viewed or expected is not the same as the quality that is provided to us !!!!!

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    1. There are few online websites(applications) which do not have good products but do HAVE RETURN AND MONEYBACK POLICY.see their websites.

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    2. Thats not the point. The Quality of the product when doesn't reaches the consumer's aspirations he/she definitely feels exploited!

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    3. But he/she may exchange or return these products back if you buy from good and TRUSTED websites.Also,partially you are right,consumers are exploited if they buy from site like let us for example shop991for.com then ,there is a chance that the money or details you give fall into wrong hands and thus result in cyber crime

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  20. i strongly disagree the fact that online shopping "now-a-days has become a menace"...
    you dont always get bad quality of goods from the online stores like flipkart or amazon.....
    In case you have purchased from sites like "aliexpress" and "91mobiles" its your fault since they are utterpoor in their quality!
    Also , when you receive such sub-standard goods you can always return them...you should appreciate their honesty!...

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    1. Nice one dude that is really true. We should be aware of what we are buying and where we are buying.

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    2. But beware,some websites have policies which can lead to online scams or what you call phishing.

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  21. i strongly disagree the fact that online shopping "now-a-days has become a menace"...
    you dont always get bad quality of goods from the online stores like flipkart or amazon.....
    In case you have purchased from sites like "aliexpress" and "91mobiles" its your fault since they are utterpoor in their quality!
    Also , when you receive such sub-standard goods you can always return them...you should appreciate their honesty!...

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    1. Nice one dude that is really true. We should be aware of what we are buying and where we are buying.

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  22. a)they should include consumer rights in text books
    b)gas delivery boys ask tips other than the bill for the gas bill

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  23. Students can be made awareness among their socialnetworking sites and also given many projects on consumer rights. By also making competitions and make many programmees to aware of consumer rights.

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  24. a)posters should be pasted in schools to make students aware
    b)most of the auto drivers charge double the amountthan the amount required

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  25. a)they should be given projects on consumer rights
    b)sometimes products are sold at a price more than MRP price

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  26. to make the student's aware about this rights they should know there basic rights through consumer education,by making posters and banners in the school and through social media.

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    1. I appreciate the use of social media here.

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    2. by spreading awareness through social media will give a good res-ponce

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  27. to make the student's aware about this rights they should know there basic rights through consumer education,by making posters and banners in the school and through social media.

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  28. a) mass media , social media ,programs in schools and colleges can help to creat awareness among students.
    b)we bought a table mate from telebuy ,we ordered a table mate in sandle colour but they brought the common white one so when we asked the delivery boy he replied that this(white)is the colour which is given in the bill.so he can't change it therefore we had to take the white one but the white one given by them was with a small bending so in order to exchange it my parents had to go to the main office in madhuravoyal.
    this time as a consumer we were cheated

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    1. Whoa,you bought a product from a teleshopping channel,and I thought no one even see those for a single second.

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    2. they attract peoples attention by making their ads look exotic

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    3. Huh,is that so,and it thought it was a scam.

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    4. Sorry,it's I in place of "it"

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    5. It thought i was a scam? xD

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    6. Sorry,I said "And I thought it was a scam"

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    7. you could have figured that out yourself veeranjan

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  29. a) mass media , social media ,programs in schools and colleges can help to creat awareness among students.
    b)we bought a table mate from telebuy ,we ordered a table mate in sandle colour but they brought the common white one so when we asked the delivery boy he replied that this(white)is the colour which is given in the bill.so he can't change it therefore we had to take the white one but the white one given by them was with a small bending so in order to exchange it my parents had to go to the main office in madhuravoyal.
    this time as a consumer we were cheated

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  30. a)they should be made aware about consumer rights and they should be given projects on it
    b)they charge tips for bringing gas to home other than gas bill

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  31. I really see a good potential in social media as a huge factor in making the consumers aware of the current scenario.

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    1. In my opinion they are many ADs which send the messsage of consumer awareness but still they are many people who are getting cheated and I think mass media don't reach poor prople.

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  32. harsh it is not only the social media has created the awareness but it also advertising in TV that the products are excellent in quality and quantity. but when the consumer's buy the same product it is not having that much quality in what they expect why?

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    1. that clearly means you didn't read the ad carefully
      some ads use intelligent words like 'up to 50 percent discount' which can result in the discount in being anywhere near or below 50 (sometimes its also 0)
      and below these commercials you can notice wordings such as 'on selected items only' or 'under terms and conditions' which is not noticed by most people

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    2. Hey Sridish I didn't understand one thing. Are you supporting Harsh or going against him? In the first sentence you said that ads in TV also play a major role but in the 2nd u are complaining.

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    5. I don't understand Sridish please explain

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    6. i am just saying that the products which are showed in add's are not the same when the consumers buy the same product because in TV they show some extra effects to draw the attention of the consumer's when they buy it they will not get the same quality for example; rin

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  33. In TV,
    In ends of some ads they use to say "Pls visit this website www.xyz.com for more information .
    In the ads they won't give/say the full information about it .

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  34. 1) *Nowadays , students are well connected with social media. We can use social media as one of the way to aware students.
    *Many stuffs can be organized to aware like road shows, by publishing posters and banners.
    2) Yes, I have felt cheated as a consumer. What they show in advertisement r not always true. the quality always differs from the picture.

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    1. I agree with your point Dinesh social media does have the potential.

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  35. 1. As all the youngsters are attached to social media,we can seek attain by advertising in social media & also this topic should also be introduced in textbooks ,this can be a way to seek attention of the students.

    2.yes,I have been cheated by a shopkeeper.he gave me a ice-cream which was EXPIRED.

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  36. We could organise awarness program,seminar in young age.
    Yes many times like vexample:
    Veeranjan Chamouli this is my experince:
    One day i went to the shop "Nilgiri' i bought nestle product capaccino instant coffee mix but in that pack there was supposed to 5 sachets there was only 2 satchets but when I showed my cash memo and packet they refused to give the product I
    wanted to buy but as it was only small I don't want to take it anymore further big.

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  37. 1.the well known mass media can be used in creating awareness.
    2.i have also felt the experience of getting cheated to a shopkeeper.
    it was some what similar to you veeranjan

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  38. 1.Awareness campaigns can be held in villages and town and can make people awareness of their consumer rights and duties.They can also use mass media for this purpose.
    Posters,drawing,slogan and painting competition can be conducted in every schools based on consumer rights so that every student is aware of consumer rights.

    2.I had experienced this in many shops, hotels.They asks extra money in name of tips.In some restaurants they will include tips in the bill in name of a service charge. Auto drivers and taxi drivers asks extra money without putting the meter.

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  39. 1.My opinion students can be made aware of 'Consumer Rights' by including these topics in the textbooks, setting up educative sessions in the school and by conducting campaign
    2. Yes,as a consumer i have felt cheated a few times.For example,in some shops goods are sold with a higher price than the maximum retail price issued by the Govt.

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